Aevora Collective (“Aevora”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and, where applicable, the General Data Protection Regulation (EU) 2016/679.

This policy applies to all operating websites, digital platforms, systems, and services operated and collectively marketed as Aevora Collective, including ACE OS and Aria AI, and all interactions across our services.

• Identity Data: Full name, title, ID/passport number (if required for service delivery)
• Contact Data: Email address, phone number, mailing address
• Usage Data: Interactions with ACE OS, Aria AI, and other digital platforms
• Transaction Data: Service history, payment records, engagement logs
• Location Data: For concierge and real estate services
• Sensitive Data: Only with explicit consent (e.g. biometric, lifestyle preferences)

• Directly from you via onboarding, service requests, or communications
• Automatically via cookies, analytics tools, and platform usage
• From third-party sources (e.g. affiliates, public databases) with lawful basis

We use personal data to:

• Deliver and personalize services across Aevora’s ecosystem
• Enhance user experience via Aria AI and ACE OS
• Conduct internal analytics and improve operational efficiency
• Fulfill legal and regulatory obligations
• Communicate marketing and strategic updates (with opt-out options)

Under PDPO, we process data for purposes directly related to our functions and activities. Under GDPR, we rely on:

• Consent
• Contractual necessity
• Legal obligation
• Legitimate interests (e.g. service improvement, fraud prevention)

We may share personal data with:

• Service Providers & Affiliates: For operational and service delivery purposes
• Legal Authorities: Where required by law or to protect rights
• Technology Partners: For hosting, analytics, and platform functionality

Cross-Border Transfers: Data may be transferred outside Hong Kong with appropriate safeguards (e.g. GDPR-compliant SCCs).

Under PDPO, you have the right to access and correct your personal data, withdraw consent (where applicable), and be informed of the purpose of data collection and use. Under GDPR, you may also request erasure (“right to be forgotten”), object to processing, request data portability, and lodge a complaint with a supervisory authority.

We retain personal data only for as long as necessary to fulfill the purposes outlined or as required by law. Retention periods vary based on service type and jurisdictional requirements.

We implement robust security measures including end-to-end encryption across ACE OS, role-based access controls, secure cloud infrastructure and data centers, and regular audits and vulnerability assessments.

Interactions with Aria AI and ACE OS may involve automated decision-making or profiling. These systems are designed to enhance personalization and operational efficiency. No decisions with legal or significant effects are made solely by automated means without human oversight.

Email: info@aevoracollective.com
Mailing Address: Unit B, 3/F, Chun Wah Commercial Building, 30 Minden Ave, Tsim Sha Tsui, Kowloon, Hong Kong. (By appointment only)