Privacy Policy – Aevora Collective

Aevora Collective (“Aevora”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and, where applicable, the General Data Protection Regulation (EU) 2016/679.

• All operating websites under Aevora International Real Estate Limited, Aevora Concierge Services and any other digital platforms marketed as Aevora Collective, including ACE OS and Aria AI
• All interactions across our four pillars: Real Estate, Concierge, Business Consulting, and Creative AI Studio
• All individuals and enterprises whose data we process, including clients, partners, vendors, and affiliates

• Identity Data: Full name, title, ID/passport number (if required for service delivery)
• Contact Data: Email address, phone number, mailing address
• Usage Data: Interactions with ACE OS, Aria AI, and other digital platforms
• Transaction Data: Service history, payment records, engagement logs
• Location Data: For concierge and real estate services
• Sensitive Data: Only with explicit consent (e.g. biometric, lifestyle preferences)

• Directly from you via onboarding, service requests, or communications
• Automatically via cookies, analytics tools, and platform usage
• From third-party sources (e.g. affiliates, public databases) with lawful basis

• Deliver and personalize services across Aevora’s ecosystem
• Enhance user experience via Aria AI and ACE OS
• Conduct internal analytics and improve operational efficiency
• Fulfill legal and regulatory obligations
• Communicate marketing and strategic updates (with opt-out options)

Under PDPO, we process data for purposes directly related to our functions and activities. Under GDPR, we rely on:

• Consent
• Contractual necessity
• Legal obligation
• Legitimate interests (e.g. service improvement, fraud prevention)

• Service Providers & Affiliates: For operational and service delivery purposes
• Legal Authorities: Where required by law or to protect rights
• Technology Partners: For hosting, analytics, and platform functionality
• Cross-Border Transfers: Data may be transferred outside Hong Kong with appropriate safeguards (e.g. GDPR-compliant SCCs)

Under PDPO, you have the right to:

• Access and correct your personal data
• Withdraw consent (where applicable)
• Be informed of the purpose of data collection and use

Under GDPR, you may also:

• Request erasure (“right to be forgotten”)
• Object to processing
• Request data portability
• Lodge a complaint with a supervisory authority

We retain personal data only for as long as necessary to fulfill the purposes outlined or as required by law. Retention periods vary based on service type and jurisdictional requirements.

• End-to-end encryption across ACE OS
• Role-based access controls
• Secure cloud infrastructure and data centers
• Regular audits and vulnerability assessments

Interactions with Aria AI and ACE OS may involve automated decision-making or profiling. These systems are designed to enhance personalization and operational efficiency. No decisions with legal or significant effects are made solely by automated means without human oversight.

For privacy-related inquiries or to exercise your rights, contact:

Email: privacy@aevoracollective.com

Mailing Address:
Unit B, 3/F, Chun Wah Commercial Building,
30 Minden Ave, Tsim Sha Tsui, Kowloon, Hong Kong
(By appointment only)