Terms of Service – Aevora Collective

Jurisdiction: Hong Kong SAR

Cross-Border Compliance: EU GDPR

Effective Date: 6th December 2023

Last Updated: 21st September 2025

1 Overview

These Terms of Service (“Terms”) govern the provision of services by Aevora International Real Estate Limited and Aevora Concierge Services, and its affiliated platforms collectively marketed as the “Aevora Collective” (“Aevora”, “we”, “our”, “us”) to clients (“you”, “your”) across our four core pillars: Real Estate, Concierge, Business Consulting, and Creative Studio. By engaging our services, you agree to these Terms.

2 Service Scope

Aevora offers bespoke and productized services, including but not limited to:

  • End-to-End boutique, global real estate consulting services
  • Lifestyle & Business concierge and global mobility solutions
  • Strategic consulting and brand architecture
  • AI-powered creative and operational tools via Aria AI and ACE OS

Service details, deliverables, and timelines will be defined in individual engagement agreements or service briefs.

3 Onboarding & Engagement

Clients may be onboarded via:

  • Digital intake forms through ACE OS
  • Direct consultation with Aevora representatives
  • Affiliate or partner referrals

Engagement begins upon mutual agreement and confirmation of scope, fees, and timelines.

4 Fees & Payment

  • Fees are quoted in HKD or USD unless otherwise agreed
  • Payment terms are defined per engagement (e.g. upfront, milestone-based, retainer)
  • Late payments may incur administrative costs or service suspension
  • All fees are exclusive of applicable taxes unless stated

5 Client Responsibilities

You agree to:

  • Provide accurate and timely information
  • Cooperate with Aevora teams and affiliates
  • Respect confidentiality and intellectual property boundaries
  • Not misuse services or platforms for unlawful purposes

6 Intellectual Property

All content, systems, and deliverables—including outputs from Aria AI and ACE OS—remain the property of Aevora unless otherwise licensed. Custom deliverables may be subject to separate IP agreements.

7 Confidentiality

Both parties agree to maintain strict confidentiality regarding proprietary information, client data, and strategic materials. This obligation survives termination of services.

8 Data Protection

Aevora processes personal data in accordance with:

  • Hong Kong PDPO
  • EU GDPR (where applicable)

Refer to our Privacy Policy for full details. You retain rights to access, correct, and delete your personal data.

9 Service Modifications

Aevora may update, enhance, or discontinue services with reasonable notice. We strive to maintain continuity and quality across all engagements.

10 Termination

Either party may terminate services with written notice. Upon termination:

  • Outstanding fees remain payable
  • Deliverables completed to date will be provided
  • Confidentiality and IP clauses remain in effect

11 Limitation of Liability

To the extent permitted by law:

  • Aevora is not liable for indirect or consequential damages
  • Liability is capped at the total fees paid for the relevant engagement
  • We are not responsible for third-party failures or delays

12 Governing Law

These Terms are governed by the laws of Hong Kong SAR. Any disputes shall be resolved in the courts of Hong Kong.

13 Contact Us

For service-related inquiries:

Email: clientcare@aevoracollective.com

Mailing Address:
Unit B, 3/F, Chun Wah Commercial Building,
30 Minden Ave, Tsim Sha Tsui, Kowloon, Hong Kong
(By appointment only)